Privacy Policy

We know that you trust dhandapanijewellery.com. This privacy policy sets out how uses and protect any information that you give to Dhandapani Jewellery when you use this website. This is the reason we have set high standards for our secured transactions and adherence to customer information privacy. Please note that our privacy policy will be subject to changes at any point in time without any prior notice. You should check this page from time to time to ensure that you are happy with any changes.

Personally Identifiable Information Collection

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information." We collect the email address from you when you select email during the first app launch. This enables us to sync your wishlist and shopping cart already created by you on the DhandapaniJewellery website. We also use your contact information to send you offers and recommendations based on your previous orders, your browsing history, and your interests.

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to purchase through the Site, register for the Customer Account, and open or merge a Monthly Savings installment account, we collect some or all information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). The device information we collect will help us in understanding the normal Load and Traffic, identification, and rectification of server errors.

Your online submissions such as comments, feedback, testimonials, plan for improvements, etc., might be displayed on our site, Apps, or by any third party.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, our supply chain partners use your order information for delivery of the product and Google Analytics to help us understand how our customers use the Site. We may disclose to third party services certain personally identifiable information listed below:

  • information you provide us such as name, email, mobile phone number.
  • information we collect as you access and use our service, including device.
  • information, location, and network carrier

This information is shared with third-party service providers so that we can:

  • Personalize the app for you.
  • Perform behavioural analytics.

Security Precautions

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Choice/Opt-Out

DhandapaniJewellery.com provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.